Matthew Gorrell
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Activity overview
Latest activity by Matthew Gorrell-
Matthew Gorrell created an article,
Does Search or the Quick Order Pad work with customer part numbers?
Not at this time.
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Matthew Gorrell created an article,
Can you deliver to my job site?
Yes, of course, unless your job site is on the moon, under the sea or on top of Mt. Everest. We'll do whatever we can to deliver to wherever you need us!
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Matthew Gorrell created an article,
What delivery options are available for hazardous, large or fragile products?
Business account customers can select Truck Shipping while all customers can pick-up via Will Call.
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Matthew Gorrell created an article,
Are early morning truck shipment options available?
If you have been shipped product on our truck in the early morning in the past, you will have the option to select an Early AM ship method.
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Matthew Gorrell created an article,
What do you charge for shipping? Do you offer free shipping?
Please see our Shipping and Delivery page for info.
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Matthew Gorrell created an article,
How do you ship orders? What delivery options are available?
We offer Ground, 3 Business Day, 2 Business Day, Next Business Day Delivery or Will Call. Business account customers can also select Truck Shipping.
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Matthew Gorrell created an article,
Where do you ship? Can you ship outside of the United States?
We only ship within the continental U.S., Hawaii, and Alaska.
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Matthew Gorrell created an article,
Is shipment tracking available on the website?
Once your order has shipped, we will immediately email your tracking number.
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Matthew Gorrell created an article,
Can orders be changed via the website once they’ve been submitted?
No. Business account customers should contact their local branch for changes. Guests should call e-commerce customer support.
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Matthew Gorrell created an article,
What is the return process?
Business account customers use the same return process as they do at their local branch. Contact your local branch for assistance. All other customers should contact e-commerce customer support.