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  1. Customer Support
  2. ORDERS

ORDERS

  • How are items ordered via the website?
  • Can orders be placed for non-stock products?
  • When will out-of-stock products come back in-stock?
  • I'm looking for a product but cannot find it on your website.
  • What payment methods are supported online?
  • When will I see a charge on my credit card?
  • How long until I get my order? When do orders ship?
  • How do I check order status?
  • How do I cancel my order?
  • How do I access my invoices and statements?
  • Can I pay my bills online?
  • Is sales tax charged?
  • If I am tax exempt, how do I get credit?
  • Where do I send my PO (purchase order)?
  • Can I request a quote via the website?
  • Can I release a quote to an order on the website?
  • Your site appears to be down. How do I place an order in the meantime?
Customer Support